Customer Testimonial: Norma, “A Very Satisfied Customer”
I found myself in need of a garage door repair during this past week’s ice storm. I called yesterday afternoon to schedule an appointment. The person I spoke with was extremely nice and understood my apprehension with one of the doors not locking. An appointment was made for this morning, between 0800 – 1000. The service tech called at 0745 and was at my house at 0755. Both doors were repaired, serviced and the work order completed within an hour. The service tech (Spencer) was very polite, professional and went above and beyond the normal standard. I will most definitely refer your company to ANYONE that is need of this type of service.
Note: I have used your company in the past, many years ago.. same address, and I remember being as impressed with your company and the technician then, also.
Thanks for the prompt repair.. I will sleep better tonight knowing that my garage door is locked !!!
P.S. I called the company that installed these doors first, but didn’t get any answer, and I didn’t leave a message. I have a feeling that I would still be waiting for just the call to set up an appointment had I decided to “stick” with them. Thank goodness I chose to call your company yesterday!!!!!
Norma, a VERY satisfied customer